What if I dispute the value of what you say an item is worth?

When you send thredUP a Clean Out Bag, you cede all rights to the contents of that bag. thredUP’s trained assessors promise to award you a fair amount for your great quality clothes.

In general, awards are non-negotiable. However, thredUP is still perfecting pricing and feedback is welcomed. If there is a discrepancy with how an item was priced, please contact us within 48 hours.


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