What happens after I send in my Clean Out Bag?

It typically takes 1-3 weeks for your Clean Out Bag to arrive at thredUP. When your Clean Out Bag arrives, you will receive an email from thredUP letting you know we have received it.

If you sent us a Clean Out Bag for payout, once your bag is processed, we will send you another email with your earnings. For the first 14 days, you may use your credit to purchase items from the thredUP.com. After 14 days, you can cash out using PayPal or a thredUP Visa Prepaid Card.

To learn more about our clean out process, click here.

Question not answered? Click here to send us a message.


Powered by Zendesk