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How long does it take for my Clean Out Bag to be processed, and how will I know?

It can take up to 3 weeks of transit time for thredUP to receive your Clean Out Bag via FedEx/USPS.

Once your Clean Out Bag is on its way to thredUP, we will send you an email that includes a tracking link to track your Clean Out Bag. 

When your Clean Out Bag arrives, you will receive an email from thredUP letting you know that we have received it, along with an estimated processing date if it is a Clean Out Bag for payout. Clean Out Bags receiving a payout will also receive another email from thredUP with the amount earned, after the bag been reviewed and processed.

You can also check the estimated processing date by logging into your thredUP account, navigating to My Selling History, and looking at the “Date/Status” column.

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Note: the date provided in the email and My Selling History page is an estimated date and is not guaranteed.

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