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What is an upfront/consignment item?

What is an Upfront Item? What is a Consignment Item?

Don’t know the difference between an upfront item and a consignment item? You’re not alone. Let’s break it down.

 

Upfront item:

  • Items that are on-trend, in-season, and in great condition
  • You’ll receive a payout as soon as these items are processed (i.e. you don’t have to wait for the item to sell!)
  • You can expect to earn 5% to 80% of the anticipated selling price (the price the item will sell for on thredUP)
  • Earnings are available immediately in your thredUP account
  • Earnings may be used immediately to shop on thredUP.com, or cashed out via PayPal or a thredUP Visa Prepaid Card after 14 days.

Consignment item:

  • Items that are off-season, in great condition, but may take longer to sell
  • You’ll be paid for these items once they sell
  • You can expect to earn 5% to 80% of the anticipated selling price (the price the item will sell for on thredUP).
  • thredUP will notify you when an item sells
  • After 14 days (from the date your items sells), you may use your earnings to shop on thredUP.com or cash out via PayPal or a thredUP Visa Prepaid Card.
  • Items that do not sell you are welcome to reclaim at the end of the consignment period.

More on how consignment items work:

Items are on consignment for 84 days. While the item is on consignment:

  • The listing price of the item may be changed from your My Selling History page
  • The listing price of an item CANNOT be changed when the item is reserved in a customer’s cart or has been purchased
  • Adjusting the price of a consignment item will affect the dollar amount you receive if your item sells, but the percentage of the selling price you earn will remain the same
  • You may not price the item higher than the original MSRP

After the initial 7 days the item is listed, you may:

  • Reclaim the consignment item if you are unsatisfied with thredUP’s attempt to sell your item. Items accepted with an upfront payout can not be reclaimed.
  • For more information on how to reclaim your consignment item, click here

If the consignment item does not sell within 84 days:

  • You will have an additional 14 days to reclaim your item
  • If you do not reclaim your item within the 14 days, the item will be owned by thredUP

To adjust the price of a consignment item:

  1. Log into your thredUP account and navigate to My Selling History
  2. Choose the Clean Out Bag associated with your consignment item
  3. There will be a blue "Adjust Price" link for each available consignment item (see image below). Click “Adjust Price” and type the desired dollar amount in the text box
    • Listing price of an item CANNOT be changed when the item is reserved in a customer’s cart or has been purchased
    • Item CANNOT be priced higher than the original MSRP
  4. Click "Save"

 

Important to know:

  • Adjusting the price of a consignment item will affect the dollar amount you receive if your item sells, but the percentage of the selling price you earn will remain the same
  • The higher the price, the less likely the item is to sell
  • Depending on the value of the item, you cannot set the price above or below certain amounts
  • thredUP reserves the right to modify pricing changes and discount the item if it is not selling

How do I reclaim an unsold consignment item?

If the consignment item does not sell within 84 days, you will have an additional 14 days to reclaim your item. If you do not reclaim your item within this period, it will be owned by thredUP.

To reclaim an unsold consignment item:

  1. Log into your thredUP account and navigate to My Selling History
  2. Choose the Clean Out Bag associated with your consignment item
  3. There will be a blue "Reclaim" link for each reclaimable consignment item. Click “Reclaim” and the item will be added to your cart

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  1. Proceed to checkout to complete the process and have your unsold item returned to you

Note: Return Assurance is different than reclaiming a consignment item

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