How are product reviews determined?

All thredUP product reviews come directly from our customers. After a customer has ordered from us, we send an email asking them to review each product. Since our items are unique, we show reviews from the same brand and category (ex: True Religion Jeans). We show this information when you are viewing a single item, so you can get a better idea of how a brand and category fits, how the quality holds up over time, and our customer's overall satisfaction.

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