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I cashed out with PayPal, why don't I see my earnings?

If you cashed out with PayPal from your thredUP account and have not received your earnings, it is possible your payment might be unclaimed in PayPal for the following reasons:

  • You have not signed up for a PayPal account yet
  • Your PayPal account is unregistered and this is the first time you've transferred money to a bank account
  • Money was sent to an email address that you haven't added to your PayPal account (as soon as the email is added to your account, the money will appear in your balance)
  • You are still deciding whether or not you want to accept your payment (this can happen if you don’t have a confirmed address)

Please follow up with PayPal to confirm/verify your account setup is complete in order to accept payments and claim transactions.

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