Home

How do I change or reset my password?

To edit/change your password:

  1. Log in to your thredUP account and navigate to your Account page
  2. Click “Change Password” in the Account Settings box
  3. Enter your old password in the first text box that appears
  4. Enter your new password in the next text box
  5. Confirm your new password
  6. Click “Save”

If you forgot your password:

  1. Click the “Forgot Password?” link on the thredUP login page OR navigate to the forgotten password page
  2. Enter your thredUP account email address
  3. Click “RESET PASSWORD”
  4. thredUP will send you an email with a link that will allow you to securely change your account password

Question not answered? Click here to send us a message.

Powered by Zendesk