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How do I claim credits from my Diapers.com bag?

Once your Diapers.com Clean Out Bag is processed by thredUP and you’ve earned an award, thredUP will notify Diapers.com who will then contact you (typically within 2 weeks) with further information about how to claim your Diapers.com store credit.

If you have any questions about your credit, please contact the customer service team at Diapers.com. In order to help facilitate looking up your information, please reference your Clean Out Bag number.

Note: to expedite your payout, activate your Clean Out Bag with the same email address that you use on Diapers.com.

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