It can take up to 3 weeks of transit time for thredUP to receive your Clean Out Bag via FedEx/USPS. When your Clean Out Bag arrives, you will receive an email from thredUP letting you know that we have received it, along with an estimated processing date if it is a Clean Out Bag for payout. Clean Out Bags receiving a payout will also receive another email from thredUP with the amount earned, after the bag been reviewed and processed. Clean Out Bags for payout can also check the estimated processing date by logging into your thredUP account, navigating to My Selling History, and looking at the “Date/Status” column.
Note: the date provided in the email and My Selling History page is an estimated date and is not guaranteed.
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