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What does "like-new" mean?

Since all the clothing thredUP pays for is resold on our site to families who trust that our inspection process will ensure great quality, like-new clothing, thredUP must be extremely strict about the quality of clothing accepted.

To be "like-new," clothing must:

  • Hold its original shape
  • Be stain-free
  • Be tear-free
  • Have no pilling
  • Be odor-free

Note: even the slightest imperfection will keep an item from being accepted. Any item exhibiting signs of the following cannot be accepted:



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Please review the thredUP quality standards before sending in your Clean Out Bag.

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