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Can I return a thredUP item I purchased online to a store?

We do not offer store returns for items purchased online. Don’t worry, though. Online returns are a snap. Click here to start the process or check out the instructions on your order’s packing slip.

Ok. Can I return an item I purchased in a store through the online return process?

No, same deal—items sold in a store must be returned to the store.

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