SHIPPING & RETURNS

STANDARD SHIPPING:

  • Flat rate of $5.99
  • FREE shipping on orders of $70 or more
  • Once shipped, your order will be delivered in 3-8 business days

2-DAY EXPEDITED SHIPPING:

  • $11.99
  • If your order is placed before 12 pm PST, it ships the same day! 

Easy Returns:

  • You have 14 days after receiving your clothes to decide what you want to keep or return.
  • For all order return information, please click here.
  • To initiate a return, go to Order Returns in your thredUP account. 

Note:

  • In order to qualify for a refund, all items must be in the condition in which you received them. Items new with tags must be returned with original tags attached.
  • Handbags and final sale items are non-returnable.
  • Promotions and discounts will not be reimbursed. 
  • Only customers shipping to the 48 contiguous US states will have access to the pre-paid, pre-addressed return label.
  • Final sale items can not be returned but if an item does not arrive as described, please reach out to customer support.

 

 

Was this article helpful?
8 out of 8 found this helpful
Have more questions? Submit a request