- Flat rate of $5.99
- FREE shipping on orders of $79 or more
- Once shipped, your order will be delivered in 3-8 business days
2-DAY EXPEDITED SHIPPING:
- If your order is placed before 12 pm PST, it ships the same day!
- You have 14 days after receiving your clothes to decide what you want to keep or return.
- For all order return information, please click here.
- To initiate a return, go to Order Returns in your thredUP account.
- In order to qualify for a refund, all items must be in the condition in which you received them. Items new with tags must be returned with original tags attached.
- Handbags and final sale items are non-returnable, but if an item does not arrive as described, please reach out to customer support.
- Promotions and discounts will not be reimbursed.
- Only customers shipping to the 48 contiguous US states will have access to the pre-paid, pre-addressed return label.
- Original shipping charge is not refunded for the return of item(s).
- Items purchased with thredUP store credits will always be refunded back as store credits.
- thredUP store credits will be refunded back to your account immediately, and original payment returns (credit cards, PayPal, etc.) can take up to 3-5 business days to refund.