posted this on November 06, 2012 12:44
ONLY ITEMS IN ACCEPTABLE QUALITY WILL BE PURCHASED BY thredUP. Please take the time to read our quality standards below. All items will be carefully reviewed by our team when we receive them!
items should be in pristine condition. Learn more about our high Quality Standards here.
any clothing with rips, tears, stains, pilling, fading, shrinkage, etc., will not be accepted or paid for
clothing should look and smell clean. Please wash and fully dry all clothing before placing it in the bag. Clothing that is still moist does not travel well in a sealed plastic bag
Athletics Works, Garaminals, George, Faded Glory, Kids Connection, Koala Kids, Sonoma and Walmart are a few examples of more than 1000 brands we do not accept. Please use our Pricing Calculator here to check the brands of clothing you would like to send in.
such as Tea Collection, Gap, Gymboree, and Hanna Andersson for kids. For women's clothing we love J. Crew, Anthropologie, Ann Taylor, Banana Republic, and Theory.
clothing sizes 12 months and 12-18 months will be accepted, as well as size 4½ shoes
we pay more for items that are so new that they still include price tags - however, we do not guarantee we accept all NWT tag items, as they must still meet our standards and be free of imperfections
help us identify your child's matching sets by placing them in a smaller bag within the thredUP CleanOut bag
like toys, books, jewelry, hair accessories and gear
like hats, mittens, and scarves
in addition to checking the top surface and interior of footwear, please be sure to check the soles to ensure they are clean and free of scuff marks. PLEASE NO SLIPPERS.
like women's suits, real fur items, prom dresses, bridesmaids dresses, wedding dresses. However, we do take cocktail dresses
items that are on-trend and have been sold in the last few years. Think of items a friend would be happy to wear. Click here for more details.
brand and size need to be identifiable
especially any kids' clothing or women's dresses (women's jeans are ok)
hometown teams and places that do not have a broad national audience
items will not be accepted if they contain language or content that are deemed inappropriate for a family-friendly audience
clothing must be manufactured by the brand represented on the item
we do NOT accept illegally obtained goods, or any goods we believe may have been obtained illegally
STILL HAVE QUESTIONS ABOUT A SPECIFIC ITEM? Please email us at email@example.com for more information before sending in your bag!
NOTE: Due to the cost of shipping and processing, items not accepted cannot be returned to you unless you opt into our Return Assurance program. Learn More here.
Ready to Clean Out? Order a bag here.
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